Ask yourself, “Would I want me answering my own 911 call?” If the answer is not an astounding, “Yes,” you may want to join us. This session underscores the significance of keeping complacency, negative attitudes, mental health challenges, and a lackadaisical mindset out of the Emergency Communications Center. Participants will grasp the repercussions of giving only some calls for service 100% effort. By the end, students will depart with renewed determination to excel, improve, and foster a more positive environment.